Igniting Potential

As a Talent Development leader, I translate over a decade of experience in hospitality and performance training into high-impact growth strategies. Currently, I oversee the training and continuing education for 3,500+ officiating professionals at the USTA, where I apply a creative lens to solve complex developmental challenges and scale human potential.

During my tenure with Rosewood Hotels & Resorts, I treated talent development as a design challenge—aligning luxury standards with human potential. By applying a results-driven, creative approach, I ensured that every initiative wasn't just a process, but an elevated experience for our teams.

Key Milestones:

• Onboarding Architect: Re-envisioned and launched the Discovery @ Rosewood program, creating a seamless, engaging entry point for all new hires.
• Standards of Excellence: Developed hands-on training for Housekeeping teams, bridging the gap between technical execution and the prestigious Forbes Travel Guide & LQA standards.
• The "Elevate" Initiative: Served as a key driver for brand standards, consistently promoting a culture of high-performance and meticulous attention to detail.
• Leadership Recognition: Nominated for Manager of the Quarter, reflecting my commitment to fostering a site culture rooted in engagement and innovation.

10 Years of Driving Impact

Before my full-time pivot into Talent Development, I spent a decade mastering the intersection of visual storytelling and high-stakes service. This was my masterclass in human behavior—learning exactly what drives people to excel.

• Creative Entrepreneurship (Owner, Michelle Stapelberg Photography): Balanced creative vision with disciplined operations to translate abstract client needs into tangible brand growth.
• Community & Culture (Manager, Weidner & Equity Residential): Led people operations in high-density environments, using empathy and service excellence to drive retention.
• Global Leadership (Photography Lead, Princess Cruise Lines): Directed international teams in high-pressure environments, mastering the art of rapid talent development and global performance standards.

The Common Thread: I don’t just deliver information; I design experiences. Whether behind a lens or on the court, I empower individuals to represent a brand with confidence and measurable success.