Igniting Potential, Transforming Talent
Making an Impact
As a Talent Development Manager, I'm passionate about elevating employee experiences and enabling people to reach their full potential. By crafting impactful learning programs grounded in adult learning principles and leveraging my creativity, I develop practical, engaging, and scalable training solutions that deliver immediate value to the organization and empower employees to excel.
Next Steps
Building upon the invaluable insights gained from my enriching experience at Rosewood Washington DC, I'm excited to embrace the next chapter of my career. I plan to further hone my expertise in instructional design, leadership development, and innovative learning strategies. I'm seeking opportunities to drive talent initiatives that foster a high-performance culture and contribute meaningfully to organizational success.
The H.O.S.T. Framework
The H.O.S.T. Framework I've developed encapsulates the core principles and behaviors essential for crafting exceptional guest experiences. By integrating this framework into talent development programs, we can cultivate a customer-centric mindset, enhance service delivery, and ultimately boost guest satisfaction. I'm enthusiastic about leveraging this proven methodology to make a positive impact on the guest experience.
